Ticket Delivery

Is there a difference between Email Delivery and Instant Download?
"Instant Download" tickets will be ready to be downloaded soon after the seller confirms your order, while "Email Delivery" will be re...
Tue, 7 Feb, 2017 at 6:02 PM
Am I guaranteed to receive my tickets before the event?
Yes, you are guaranteed to receive your tickets in time for your event. All orders are tracked by our customer service agents to ensure you will receive yo...
Fri, 3 Feb, 2017 at 4:49 PM
If my tickets are being shipped to me, how can I track them?
You will receive an email containing your estimated ship date as soon as your order is confirmed by the seller. When the shipping label has been printed a...
Wed, 5 Oct, 2016 at 6:21 PM
Why didn't I receive my tickets the day after I purchased them, even though I selected Overnight Delivery at the checkout?
Choosing Overnight Delivery at the checkout does not necessarily mean you will receive your tickets the day after the order is placed. Your tickets will b...
Wed, 5 Oct, 2016 at 6:22 PM
What will happen if I am not available when the tickets are delivered?
The delivery driver will typically make three attempts to deliver the package. If no one is present to sign for it during any of those attempts, the pack...
Fri, 3 Feb, 2017 at 5:48 PM
How can I change my shipping address?
To make any changes to you shipping address, please email us. We are unable to ship any packages to PO Boxes or APOs. If the tickets have already been ship...
Fri, 3 Feb, 2017 at 2:39 PM
Why is a signature required to receive my package?
A signature may be required to ensure that your tickets are delivered to the correct person. It can be difficult to get replacement tickets if they have b...
Fri, 3 Feb, 2017 at 5:48 PM
Can I request that the delivery method is changed?
We are unable to change the delivery method for your order because the type of delivery is determined on the form in which the seller has the tickets.
Wed, 5 Oct, 2016 at 11:41 AM
Can I have the email to download and print my tickets resent to me?
To have the email with the link to download and print your tickets resent to you, click here. Then, you will need to enter in your email addr...
Wed, 5 Oct, 2016 at 11:57 AM
What should I do if I am not able to download the ticket file?
If you are having trouble downloading your tickets from the link in the email, try the following solutions: If you are experiencing some trouble while d...
Fri, 3 Feb, 2017 at 5:29 PM