You will receive a full refund of your order if the event has been officially cancelled. For postponed or rescheduled events, we are not able to offer refunds as your tickets will still be valid for the event.
Sometimes we will need you to ship the tickets back to the seller so that we can issue you a refund. If this is the case, we will provide you with a prepaid shipping label. If after one month you have not received notification that the tickets need to be shipped back, you can discard the tickets at that time.
If you place an order for any playoff games, you will be refunded in full if the game is not played. These games are typically listed as "If Necessary" or "TBD" at the time of purchase.